Payment and shipping


Shipping costs


Deliveries within Germany:

We charge a flat rate of €20.00 excl. VAT per order.


Deliveries to EU countries:

We charge a flat rate of €50.00 excl. VAT per order.


Deliveries to third countries up to €1,000 value of goods:

We charge a flat rate of €100.00 excluding VAT.


Deliveries to third countries from 1,000 € value of goods:

We charge a flat rate of €150.00 excluding VAT incl. customs declaration.


Import sales tax is payable by the customer. It will be invoiced by the shipping company.


Delivery times:

Domestic delivery (Germany) takes place within 3 - 5 working days, for deliveries abroad within 5 - 7 working days.


Accepted payment methods: prepayment by bank transfer.


Our bank details deZem GmbH


Postbank Berlin

IBAN: DE76 1001 0010 0674 2101 00

BIC: PBNKDEFF