Payment and shipping
Shipping costs
Deliveries within Germany:
We charge a flat rate of €20.00 excl. VAT per order.
Deliveries to EU countries:
We charge a flat rate of €50.00 excl. VAT per order.
Deliveries to third countries up to €1,000 value of goods:
We charge a flat rate of €100.00 excluding VAT.
Deliveries to third countries from 1,000 € value of goods:
We charge a flat rate of €150.00 excluding VAT incl. customs declaration.
Import sales tax is payable by the customer. It will be invoiced by the shipping company.
Delivery times:
Domestic delivery (Germany) takes place within 3 - 5 working days, for deliveries abroad within 5 - 7 working days.
Accepted payment methods: prepayment by bank transfer.
Our bank details deZem GmbH
Postbank Berlin
IBAN: DE76 1001 0010 0674 2101 00
BIC: PBNKDEFF