Payment and Shipping

Shipping costs

Deliveries within Germany:​

We charge a flat shipping fee of €20.00 excluding VAT per order.

Deliveries to EU countries:

We charge a flat shipping fee of €50.00 excluding VAT per order.

Deliveries to third countries up to €1,000 in goods value:

We charge a flat rate of €300.00 excluding VAT.

Deliveries to third countries from a goods value of €1,000:

We charge a flat rate of €600.00 excluding VAT incl. customs declaration.

Import sales tax is payable by the customer. It will be invoiced by the shipping company.

Delivery times

The delivery is made within the country (Germany) within 3 - 5 working days, and for deliveries abroad within 5 - 7 working days.

Accepted payment methods:​

 - prepayment by bank transfer

Our bank details

deZem GmbH

Postbank Berlin

IBAN: DE76 1001 0010 0674 2101 00

BIC: PBNKDEFF